Services
A clinic site that answers what people keep calling to ask
It's Tuesday afternoon and the desk phone rings for the fourth time with the same question: is there parking, are you open Saturday, what do I need to bring. A patient is standing at the counter waiting while your staff answers it. Almost none of those calls needed to happen.
What is going wrong
- The phone rings all day with the same four questions — hours, parking, what to bring, and whether you're open on Saturday.
- New patients call from the sidewalk because the building has one address and three entrances, and the map pin drops on the wrong side.
- Booking only happens by phone, so nothing gets booked during lunch or while the desk is checking someone in.
- Your hours changed months ago and the version patients see online is still the old one.
What you get
- A first-visit page that answers what people call to ask: hours, closed days, parking, which floor, what to bring.
- Real directions — from the subway exit and from the parking entrance, not just a pin on a map.
- A booking request form that lands with your front desk, listing the hours you actually take appointments — set once, and yours to change
- Only what a booking needs: name, phone, preferred time. No charts, no records, no medical history on the site.
- Both Korean and English, if you see international patients.
How long it takes
We scope clinic sites at two to three weeks. Building is the quick part — pinning down the hours, closed days and directions that only the front desk knows takes longer.